Here’s what happens when you call a credit card concierge:
If you feel like you don’t have enough hours in the day, it might be okay to have a personal assistant to help you with tasks. You may already have access to this without even knowing it.
Many credit cards offer concierge services. Call a credit card concierge and ask for help with everything from planning a vacation to making dinner reservations at a fancy restaurant.
Not everyone takes advantage of this benefit and may not even know if their card offers it. If you haven’t tried it yet, look forward to it next time.
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What happens when I call the credit card concierge?
If this is your first time calling the concierge, you may be asked to set up a profile. It doesn’t take long as you just need to provide some basic information.
Once you’ve done this, you can make your request. People often wonder what exactly they can ask a concierge for, and the answer is pretty much anything, as long as it’s legal. Here are some examples of tasks you can ask your concierge to do:
- Make reservations for places you want to visit, such as restaurants and spas.
- Provide local recommendations for services you may need, such as a hair stylist or auto mechanic.
- Find and give a gift to someone you know.
- Give us ideas for things to do on vacation
Basically, if it’s something you don’t want to do or can’t do yourself, a concierge can help. It could be something as simple as if you need to find a pet sitter in your area and don’t want to spend time searching Yelp. Or it could be something more difficult, like making a reservation at a popular restaurant.
The concierge will ask all the questions necessary to complete your request. For example, I once asked for help finding a hairstylist in a city in France. The concierge asked when I wanted the service and my budget. I also provided my address and informed them that I preferred somewhere nearby.
If the concierge needs time to complete your request, he or she will ask you the best way to contact you. It will also tell you approximately how long it will take. Once complete, you will receive an email or phone call, depending on the contact method you selected.
Concierge services are free, but you will be charged for purchases authorized on your behalf. For example, if you ask the concierge to buy someone a gift, the cost of the order will be charged to your credit card. The concierge will ask you about your budget, so don’t buy something out of your price range.
Credit card with concierge service
Concierge services are a common benefit, especially for cards with an annual fee. Check your benefits guide to see if your credit card has this feature. You may have received the card when you opened it, or you may find it in your online credit card account. Or, you can call your credit card company and ask.
There are several types of credit card concierge services depending on the card you have.
Concierge services are an underutilized credit card benefit. They don’t get as much attention as travel rewards or big bonus offers. However, this is a convenient way to get help with specific tasks and save time.
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