IBM and TechD join forces to securely share data and powerful insights with Gen AI.

As technology expands, TechD knows that the quality of generative AI (gen AI) depends on sourcing accurate data. A stable and reliable data source is essential to sharing information across departments. Through the implementation of generative AI, we can become a resource by expanding our knowledge to many individuals easily, quickly, and efficiently.

In today’s fast-evolving digital world, immediate response is critical to providing a great user experience.

Our partnership with IBM facilitates the delivery of scalable solutions that organizations can implement quickly. It efficiently addresses data management, conversational interfaces, and natural language processing requirements. Our solution is a combination of IBM Db2, IBM watsonx™ Assistant and NeuralSeek.

Harmonious Partnerships: How These Tools Work Together

Using IBM Db2, IBM Watsonx Assistant, and NeuralSeek, we provide a comprehensive solution that helps simplify data management, improve accessibility, and ensure security and integrity across the enterprise.

• IBM DB2: A reliable, high-performance database built for enterprise-class applications designed to efficiently store, analyze, and retrieve data. We boast decades of expertise in reliability, scalability, security, and performance. IBM Db2 serves as the backbone, providing a powerful database for data storage and management.

• IBM watsonx assistant: Uses AI to understand and respond to natural language queries, including database-related queries. Watsonx Assistant retrieves information from a Db2 database, answers user queries, and performs actions as requested by the user. Additionally, Db2 integrates seamlessly with WatsonX Assistant’s natural language processing capabilities to analyze and gain insights from unstructured data.
• neural navigation: Advanced tools that enhance the natural language capabilities of current systems and facilitate intuitive navigation of extensive databases. NeuralSeek enhances the search capabilities of Db2, helping watsonx Assistant access relevant information. NeuralSeek’s language understanding capabilities also improve watsonx Assistant’s accuracy when interpreting user input, providing more accurate responses. NeuralSeek prioritizes client security and privacy by encrypting data in transit and at rest, protecting data from unauthorized access, and maintaining confidentiality. Strict access control mechanisms regulate data access based on user roles and permissions. This helps minimize the risk of data breaches and unauthorized use by ensuring that only authorized personnel can view or manipulate data.

These technologies enable organizations to develop powerful, intelligent conversational interfaces that effectively understand, reason about, and respond to user inquiries.

Our integrated solutions combine fast data access with advanced natural language processing capabilities to make it easy to engage with your users. Whether handling customer inquiries or providing immediate support, our solutions meet a variety of needs.

Supports user adoption and proficiency

We help our customers experience the transformative benefits of AI-driven insights and efficiencies by seamlessly integrating our solutions into existing workflows. By increasing user adoption and proficiency, our customers can unlock the full potential of their data while ensuring maximum privacy and security.

You can customize your training program to fit your team members’ unique roles, responsibilities, and skill levels. Comprehensive initial and ongoing training sessions provide employees with the skills they need for continued skill development and confident use.

You’ll also be invited to our monthly webinars where you can gain deeper insight into our products and learn best practices for implementation and usage.

Our product is actually working.

A prominent American family-owned retail company leverages the power of IBM and NeuralSeek solutions to redefine online shopping with IBM watsonx Assistant with NeuralSeek analytics. This integration improves customer engagement by connecting virtual and in-store experiences. The use and rapid deployment of the Db2 database allowed us to quickly adapt to evolving market demands.

This approach seamlessly provided personalized product descriptions to facilitate discovery of relevant information and provide tailored support. Search augmentation advancements have improved call center efficiency, alleviated customer complaints, and provided valuable insights into shopper behavior. Streamlined access to effective product descriptions has maintained a competitive advantage in online retail.

The implementation of IBM Db2, IBM watsonx Assistant and NeuralSeek enabled the company to quickly address customer needs in a highly personalized way, enabling informed decision-making through a deep understanding of online shopper demographics. There was. This holistic approach has not only helped ensure customer satisfaction, but has also solidified the company’s position as an innovative industry leader committed to excellence.

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