Smartphone OEMs optimize sorting and delivery to increase speed and buyer satisfaction.
When leading smartphone and electronics OEMs partnered with B-Stock to sell high volume trade-in mobile devices, we successfully increased both customer demand and average selling price (ASP). However, over time, a communication gap developed between the OEM and the third-party logistics providers (3PLs) hired to handle the testing and grading process, reducing delivery lead times and order accuracy.
As soon as B-Stock’s recommerce experts discovered the problem, they quickly took action and began proposing, implementing and managing new and improved processes to ensure all inventory was delivered quickly and accurately – and the results speak for themselves.
Want to learn more about how B-Stock went above and beyond to help this key customer improve its resale operations? Read the case study now.