Strengthening the capabilities of digital-first business experts in the foundational model era

In the fast-paced digital age, business professionals are constantly looking for innovative ways to streamline processes, improve productivity, and drive growth. Today’s professionals, regardless of their field, must be proficient in using advanced artificial intelligence (AI) tools. This is especially important given IBM’s advancements in applying foundational models and large language models (LLMs) to Open AI’s ChatGPT and IBM watsonx™.

Professionals must keep pace with rapid technological changes, including cloud computing and AI, while recognizing the integrative power of the underlying models that are becoming the center of AI-based automation. The transition to the foundational model era means significant changes in the way professionals use technology to power their digital strategies. Experts can use cutting-edge technology to optimize decision-making processes and improve operational efficiency.

For example, business analysts now play a critical role not only in bridging the gap between business and IT, but also in integrating these underlying AI models into business strategies to further strengthen and optimize operations. They translate business requirements into solution requirements and suggest ways to optimize business operations.

Next Leap: Beyond Low-Code Platforms

While the emergence of low-code platforms has led to significant advancements in connecting business requirements and IT implementations, the current market trend is shifting toward more intuitive AI-based solutions. What the basic model urges With its unique ability to understand, create, and process text like a human, businesses can move beyond traditional programming by enabling non-technical experts to interact and build applications using natural language. By transcending the constraints of low-code platforms, companies can build more powerful, customized solutions that closely align with their evolving digital strategy.

Like any other tool, deploying an LLM effectively requires professionals to understand its capabilities and potential biases. Combining creativity and domain expertise with the computing power of AI helps ensure technically sound and context-sensitive solutions.

From digital assistants to AI assistants

The story surrounding digital assistants is evolving. While computer-assisted instruction, or computer-assisted guidance, has made previous breakthroughs, AI platforms like watsonx are taking this concept even further. More than just assistants, these AI-based automation platforms act as collaborators, providing insights, handling routine tasks with precision and accuracy, and improving decision-making processes for knowledge workers.

The differences between traditional robotic process automation (RPA) robots and AI-based digital collaborators are significant. The latter not only automates, but also understands, reasons, and learns, providing richer, more dynamic interactions. More importantly, the systems and tools can comply with the user’s requirements and respond intelligently to the user’s natural language requests.

IBM’s vision: watsonx, watsonx Orchestrate, foundational models and more

With watsonx, IBM is entering the world of foundational models, demonstrating its commitment to strategically innovate and transform business through AI. The powerful IBM watsonx™ Orchestrate platform provides essential tools that deliver unmatched value to your digital assistants. At the same time, IBM complements this ecosystem with RPA and process mining tools, providing low-code interfaces for business analysts to discover and improve business processes.

In essence, IBM’s comprehensive suite of products, centered around watsonx, aims to usher in a new era by enabling enterprises to use foundational models. This strengthens operations and helps ensure a harmonious dance between human expertise and AI-based automation.

Gain more insight into Watsonx and the underlying models