Transaction – Bitcoin has not been confirmed by the recipient.

To check if your transaction was successful, you can use Blockchain Explorer1 to check the status of your Bitcoin transaction and see whether it was confirmed and how many times it was confirmed23. You will need to enter the Bitcoin Transaction ID (TxID), which can be found in your wallet or exchange, or the Bitcoin address you are making the payment to.

If your transaction has been confirmed more than 6 times, it means that the transaction has been officially recorded and verified on the blockchain, and the recipient must have received it. If your transaction has not been confirmed, it means it is still waiting in the mempool, which may take longer depending on network congestion and the fees paid.

If the recipient claims they have not received your payment even though your transaction has been confirmed, they may be lying or mistaken. We may ask you to provide proof that you did not receive something, such as a screenshot of your wallet balance or a link to the address in the blockchain explorer. You may also contact the platform or service used to send the payment and ask them to investigate the issue.