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Explore architecture choices: Options for running IBM TRIRIGA Application Suite on AWS with Red Hat OpenShift

IBM® with a trill® Application Suite (TAS) is a market-leading, integrated workplace management system for organizations that efficiently manage their facilities portfolio and assets throughout their lifecycle. It helps organizations optimize workplace experience, facility resource scheduling, facility strategic planning, lease accounting and asset disposition, and manage transactions, capital projects, space, facility maintenance and facility sustainability.

Data and AI are becoming increasingly important tools in how organizations advance facilities management. Real-time insights powered by AI support dynamic space planning. Shared data allows tenants to increase efficiencies in service requests and room reservations, right-size portfolios, lease management, capital projects, and more. Simple, fast and flexible, TAS provides the right mix of applications in one modular tool, maximizing the building life cycle while preparing it to meet future requirements.

TRIRIGA Application Suite is an excellent choice because it addresses the evolving needs of modern businesses with a focus on simplicity and flexibility. Consolidating facilities management functions into a unified platform simplifies deployment and management processes and reduces the complexity associated with enterprise systems. TRIRIGA’s deployment flexibility across on-premises, cloud, or hybrid cloud environments makes it suitable for a variety of organizational infrastructures.

Additionally, the suite’s simplified licensing model provides greater adaptability, allowing users to scale usage as their needs dictate. With a focus on a uniform and improved user experience, TRIRIGA Application Suite increases efficiency. AppPoints’ simple licensing model allows you to expand directly with additional capabilities with access to the entire suite, ultimately driving innovation and cost-effectiveness in your asset management strategy.

As TRIRIGA continues to evolve, TAS will become a key product for new major improvements. IBM and our partners are helping customers migrate to take advantage of the new technologies available in TAS.

This blog post walks you through recommended options for running IBM TAS on Amazon Web Services (AWS). Discuss architecture and how IBM, Red Hat® and AWS components come together to provide a solid foundation for running IBM TAS. We also look at the architectural decisions you should consider so you can choose the one that best suits your organization’s needs.

This article covers three ways to run IBM TAS on AWS.

  1. Customer-hosted TAS from Red Hat® open shift®
  2. TAS on customer-hosted Red Hat OpenShift Service on AWS (ROSA)
  3. TAS managed service provided by partners

1. TAS on customer-hosted Red Hat OpenShift

This deployment allows customers to strongly protect their environment by leveraging in-house, experienced team members with Red Hat OpenShift expertise, especially in areas such as security. Customer is responsible for managing all aspects of this environment that require ongoing attention, maintenance, and resource allocation.

This deployment gives customers maximum control over their applications and infrastructure in exchange for greater responsibility for managing both. This option maintains scalability, giving you the flexibility to adjust resources as demand fluctuates and optimize efficiency.

The availability and reliability of the environment will depend on the customer’s architectural design and ability to manage Red Hat OpenShift and TAS.

Accessibility of version updates and add-ons depends on Customer’s software update plan for Red Hat OpenShift and TAS.

Additionally, because the environment runs in the customer’s AWS account, there may be cost savings compared to traditional AWS Enterprise Discount Plans.

Ultimately, this deployment option requires careful planning and management to ensure optimal performance and cost-effectiveness while providing autonomy and scalability.

Figure 1: TAS in customer-hosted Red Hat OpenShift high-level architecture

2. TAS on customer-hosted ROSA

The customer-hosted Red Hat OpenShift Service on AWS (ROSA) deployment option for TAS is a deployment tailored to simplify the user experience.

This option reduces operational burden on customers by offloading all (OpenShift) ROSA cluster lifecycle management, including upgrades and security hotfixes, to Red Hat and AWS teams.

This option allows customers to focus on their TAS applications with platform, infrastructure management, and support provided by Red Hat and AWS teams.

This approach is ideal for customers who want to focus on their TAS applications because it simplifies administration and frees customer resources for other important tasks.

Additionally, deployments remain scalable, allowing resources to seamlessly adjust to accommodate varying levels of demand.

This option gives customers full control over TAS upgrades and deployed versions, allowing customers to balance the software life cycle with business deadlines and requirements.

The managed aspect of the ROSA platform also provides robust high availability and fault tolerance guardrails, backed by a 99.95% service level agreement. This SLA is designed to meet platform reliability and reliability requirements, allowing uninterrupted service delivery for TAS applications.

Additionally, because the environment operates within the customer’s AWS account, it provides cost savings compared to the traditional AWS Enterprise Discount Plan (EDP). The ROSA deployment option focuses on TAS applications and provides powerful tools for customers to offload platform monitoring and maintenance to a managed service.

Figure 2: TAS in customer-hosted ROSA high-level architecture

3. TAS managed service by partner company

Optional TAS managed services from our partners provide custom solutions designed to help customers ease the complexity of managing their TAS deployments. This option eliminates the need for customers to acquire Red Hat OpenShift skills, as Red Hat OpenShift management responsibility rests with the partner. Customers take advantage of fully managed services with their business partners, so they no longer need to manage platforms or applications.

This option allows organizations to focus on their core objectives while benefiting from the scalability inherent in the deployment while allowing resources to seamlessly adjust to fluctuating demand.

The availability, resiliency, and stability of the environment are the responsibility of the Business Partner, subject to any SLAs with the Partner.

Customer also relies on Partners for TAS version updates and availability of additional features, which may vary depending on Partner’s products and timelines.

The environment operates within the partner’s AWS account, and customers only see and have access to application endpoints for business operations. Customers need to know that their data resides in and is controlled by the partner AWS account.

TAS managed service options offered by our partners present an attractive proposition to customers looking for a streamlined, scalable, and well-supported TAS deployment system.

Figure 3: Partner’s TAS Managed Services High-Level Architecture

Note: The above architecture is general. Actual architecture may vary depending on partner solutions.

Closing Thoughts

Each IBM TRIRIGA Application Suite deployment option has unique advantages and limitations. Clients should evaluate infrastructure, customization, in-house technology, and cost considerations to make informed decisions to help ensure a successful and efficient IBM TAS deployment. By understanding the advantages and limitations of each option, customers can choose the deployment option that best meets their business goals.

Are you ready to get started? Contact IBM for more information.

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